Creating a
Business Vision & Mission
by Megan Tough
For any business to succeed, it must know what it is about. It must be
able to clearly describe why it is there, and what it is there to achieve.
Developing a vision and mission statement is a way of articulating these
ideas to yourself, your customers, your employees, and to the world at
large.
A Business Vision that Inspires!
If you don’t know where you are heading, then you can make any choice and
go in any direction (including backwards). The value in knowing your final
destination (your vision) is that you can choose to take the specific
paths that lead you there. Your action is intentional and keeps you
pointed in the right direction.
Vision statements can take many forms. They answer the question: “What
will success look like?” Their main purpose is to articulate the “dream”
state of the business. If your business could be everything you dreamed,
how would it be? To help you to craft your vision statement, try writing
your answers to the following questions:
·Why did I start this business?
·When I move on from this business, what do I want to leave behind?
·What am I really providing for my customers beyond products and services?
·If my business could be everything I dreamed, how would it be?
Here are a few examples of powerful vision statements from the real world:
eHam.net - “To build the largest and most complete Amateur Radio community
site on the Internet”
Coachville - Everyone is a coach
Bill Gates - There will be a personal computer on every desk running
Microsoft software
Once you have created the long-term vision for your business, it creates
the context in which all other decisions are made. Your statement should
stretch expectations, aspirations, and performance. Without that powerful,
attractive, valuable vision, why bother?
A Clear Mission that
Describes What You Do
For any business to succeed, even a business consisting of one individual,
it (he/she) needs to know what they're about - what, precisely, it is that
they do. The mission statement describes the "what" of your business. It
states why your organization is in business and what you are hoping to
achieve.
A typical mission statement contains three components:
1.The overall purpose of your business – what are you trying to achieve,
why are you in business
2.What your business does – products and services it provides
3.What’s important to your business – the values your business lives by
Some examples:
Pfizer Pharmaceutical’s mission statement: “We dedicate ourselves to
humanity’s quest for longer, healthier, happier lives through innovation
in pharmaceutical, consumer and animal health products”.
Purpose: quest for longer, healthier, happier lives
Business:
pharmaceutical, consumer and animal health products
Values: Innovation
Dell Computers' statement – “With the power of direct and Dell's team of
talented people, we are able to provide customers with superb value;
high-quality, relevant technology; customized systems; superior service
and support; and products and services that are easy to buy and use”.
Purpose:
provide customers with superb value technology
Business:
high quality, relevant technology, customized systems
Values:
superior service and support, easy to buy, easy to use
A well-crafted mission statement becomes the glue that binds the various
parts of the business together and drives behavior in your employees. Is
it time you had a look at yours?
===========================
Megan Tough,
director of
Action Plus,
works with small business professionals who are ready to do more than
‘just get by’. Increase your income - decrease your stress! To learn more
and to sign up for more FREE tips and articles like these, visit
www.megantough.com;
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